See photo. I ordered this card in December 2019. 6 days. The freezing has occurred on both Windows and Linux, which indicates a hardware issue. After the RMA of my motherboard, CPU and memory and still facing the freeze problem, I am sending this graphics card back in May 2020. Before submitting it to MSI, I bought a temporary low-power graphics card so I could keep using my PC for work during the RMA process. My computer has never frozen since installing a new graphics card. I repackaged the graphics card into an OEM box with all original materials and packed the box in a shipping carton with air-filled packing material. Today I received the card back from MSI with no packaging material, leaving the box hanging in the shipping carton. The graphics card was also returned in an unlabeled white box with no OEM material. MSI informed me that I would not receive the original packaging back, which would be good to know before sending them the card. MSI is also unable to tell me what work has been done on my card, if any work has been done on my card, or if diagnostic tests have found any issues. products in the future and just want to return the card for a refund. MSI claims they do not refund money.
AMD Phenom II X4 940 💻 Black Edition 3.0GHz AM2+ Processor - Retail
96 Review
🌬️ Silent Cooling Power: Dark Rock Pro 4 CPU Cooler with 250W TDP, BK022
134 Review
Deepcool GAMMAXX 300 CPU cooler, silver/black/blue
166 Review
Unleash High-Performance with AMD Ryzen 5 3600XT Processor & Wraith Spire Cooler
223 Review
uxcell 3.5" HDD Screw Black 200pcs for Computer PC Case - Flat Phillips Head - 6#-32 - Hard Drive Fasteners
10 Review
🖥️ Helifouner 450-Piece Computer Standoffs Spacer Screws Kit: Ideal for Hard Drive, Motherboard, Fan, Power Graphics & Computer Cases
10 Review
Glarks 660 Pieces Phillips Assortment Motherboard
10 Review
M.2 Screw Kit: Easy Mounting for NVMe SSDs on ASUS Motherboards
19 Review