The most helpful feature is being able to upload my own documents and images for use as examples of how I want things done. It's also nice that it allows me to add comments so if someone else does something differently or better than what I've shown them they can see that easily too. Sometimes when there are multiple people using the program at once it takes awhile before new changes show up compared to other programs where they're instantly visible. This could be because we have more users but it would help to know this beforehand. We don't really need anything specific; just an intuitive user interface that makes creating instructions simple and quick.