As with almost all other providers it is more complicated than it should be or just plain too complex for our needs. We are looking at this as an add-on to another system that doesn't exist anymore - we have so much difficulty getting clients on board using what's currently available. So many options but still no simple way to see them available in Australia via their website when you can only search online. If they added functionality to list sites/options at least then we could do some work! Still searching online though. I like that it helps me organize my project in stages with different tasks assigned to each one. Also, you can easily add your own photos or videos as well so they are not just text descriptions but actual visuals for all parties involved in the process is key! We have used this product at several companies we've worked with over time and find many benefits including using multiple people within an organization who may be working remotely (which was difficult before).