Their team is amazing, they are always willing to help when you have any questions or need clarification about your campaign goals/pathways etc They provide detailed reports which give insights into how each piece of content has performed in terms reaching potential customers. I haven't found anything that was bad so far but if i were to say something it would be 1) Lack of transparency from infoluation's part with regards to ROI - what % sales increase did this particular blog post drive for them2). With influencial media such as Instagram influencers we want our clients know who these people really are because even though most will claim otherwise there could still be some fraudsters around3.) There should also be an option where client can make direct payments rather than pay via agency4.). We wanted to target specific audiences using various types social platforms including instagram5.). Influentia has been instrumental in our digital marketing strategy, as they have helped us to gain a greater understanding of influencer marketing. They also have provided very useful reports to our clients, which is always valued by those who are paying for our work! It would be great if we could get more training from them. We have started using influencer marketing with Influentia because we wanted to expand our client base (more traditional media) and build engagement.