I like that it is easy to customize and make changes, and also allows you to have sub pages! It is great because it supports all browsers! The only down side is you cant have links in your header (only logo), but other than that its perfect!! Make sure you have someone who can use a computer/browser as this requires some HTML knowledge! If you need an FAQ or help section for your website, this is a must have tool. We are using it to display our FAQ and also to allow customers to ask questions directly through live chat.