You stated in your ad that the product is NEW. I bought two. One box was clearly labeled DEMO and the box reflected this. The other box was opened and sealed with tape. Given that my first personal purchase elsewhere took a very, very long time; I assume they will be the last ones in the DEMO. I've only tested one so far. It works. I'm just unhappy that you DID NOT SAY in your ad that these were DEMOs. I'll let you know later if something doesn't work. This is a great steam mop for cleaning floors around the home. mk. ps I have a photo of the box but I'm not at home to upload the photo right now.
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