I've only used this thing three times. Tried using it two days ago and it didn't work. The battery is fully charged and the wiring is attached to the battery terminals. I can't find the handle so I called the manufacturer. ONE HOUR on hold and I was #2 on the queue. Then they tell me they don't have spare cranks and that I can buy them from the dealer. I asked the dealer and she didn't know any. Worst deal I've dealt with in years. ESCAPE from these clowns!
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