I like how fast it can be to make changes if needed by our clients or employees! It's very useful for tracking inventory that was lost during floods/fires etc., as well its helpful with keeping track of work orders from customers when they are not at their desks using other software such as Quickbooks ProPlus which we use too for invoicing purposes but sometimes there needs to come up something quick so this helps out alot!! As far as problems go you do have some issues logging into your computer via web browser however once logged in everything works fine no problem solving any errors just making sure all settings match what you need set-up wise. If my team has an issue with anything i'm able to log that right away without having them wait til morning hours since most often times things get fixed then anyways but still makes life easier than doing paperwork manually. !