The support team was friendly, quick in responding our queries via email or Slack chat window as well! They were also flexible enough when it came times for adjustments of scope & budget limits within project time-frame boundaries - they did not raise any objections at all!! I would say that we have had no issues with them so far (except one) but i guess there are many other freelancers out here who will give better reviews about their performance/service levels compared against this firm's standards :) Great communication between us throughout entire process including sign off / release stage! I have been using Litlinks for over 6 years now, with no issues or complaints that i can remember! They are extremely helpful when you need help quickly as well as long term support contracts/packages available if needed at any time in future too. Nothing comes up against them so far!! Have used their service for multiple projects including website design & SEO packages.