Please don't be fooled by just 4 stars. The quality of the collar is excellent. Delivery time was great. The exchange policy went smoothly. My only issue was the size, and I'm not sure if that's Dogline's fault. The ordering instructions say to measure the dog's neck and add 2 inches. His neck was a size 14 so I ordered a 16. My Goldendoodle must have had a fairly large bowler hat because it couldn't get near his head. No questions asked, Dogline traded it for an 18-inch for me. Same problem. And changed back to 20 inches. This time, not only did his head fit, but also both of my hands. They refunded my purchase price without question. I would highly recommend this collar and this company but be aware that you too may have serious sizing issues.
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