Review on 🚲 ROCKBROS Bike Trunk Bag - Bicycle Rack Rear Carrier Bag for Commuter Bike - Luggage Pannier with Rain Cover by Shane Tomko

I like the bag and it seems to be durable BUT I was disappointed that the item didn't have the rain cover which is clearly advertised or the divider for the main compartment . . I notified the company using the link on the Amazon page. This led me to their website. The contact form was not in English, so I couldn't complete my issue. I then sent an email with the contact information on their website. No Answer. So order at your own risk because if you have any problems, no one from this company will get in touch with you. Update: A month later the company finally emailed me basically saying they were a check company and I would need to deal with the seller. (amazon) to get the missing parts. So no customer service, so be careful and buy at your own risk!