The ability for users of different locations or departments within an organization (including outside counsel) can see what everyone else is doing so you have no surprises during billable hours analysis periods when multiple people are billing in at once! Also being able use this software with Excel files makes it easy with how much I like using that program as well. Nothing really but if there were better training sessions available online then maybe more companies would utilize their products/services? We've been trying out other programs from competitors over our current one because we wanted something easier to understand than others who do similar services such as ours where employees clock-in & clocking-out.