The primary boxes containing the watch and the strap were not opened, however the initial box had been opened, thus there was no factory film and there were creases on the box. This is a 2022 model, second-generation watch. The seller collected the purchase without paying attention and provided the wrong size strap (m/l) to the buyer, who had ordered a small. I'm crossing my fingers that the wife can still use this strap. In general, the impression is ruined, but that has more to do with the seller than the actual product. Seller
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