The support is great! They have very quick responses to any questions you may ask them via email or their chat feature (which I rarely use). It's easy for non-technical people like myself who just want something simple but still be able to customize it ourselves as we need too without needing much technical knowledge of code writing etc. We were looking into how doable this would actually turn out being user friendly enough so our customers could set up themselves if needed which was one issue with other services where they had to contact someone else every time there needs arose.