I really wanted a rugged phone as my last phone was a Kyocera Duraforce and its rugged case saved me a lot of specific replacements. I'm not that clumsy and certainly not a daredevil. This phone was my upgrade. There's nothing better than that. It's rugged and fast, has incredible battery life (I only charge it once a week), and still fits comfortably in my small purse. The price/performance ratio is unsurpassed! I only had one problem that I didn't solve with him. The list of recent phone calls does not show any names (only numbers) from my contact list. Sometimes it includes a name, usually it doesn't. This is a minor inconvenience. Everything else works intuitively and smoothly. Regarding the above issue, I contacted OUKITEL online with my problem and the customer service responded within a few hours. I followed their recommendation to go back to the factory defaults. While this didn't fix the issue, I was able to tweak some other settings. So overall, I'm very impressed with OUKITEL's responsiveness and WP5 Pro's reliability. This is a brand that I will continue to follow.
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