Batteries not included so I had to deduct a star for that. Likewise! I see this problem often and here is how to fix it. Yes, the remote does not adjust the volume. But this is only because at the first stage of pairing, the remote is connected and that's it. You need to download the remote PDP app from the PSN store. You can then scan to connect the remote to control the TV with the power button and the volume works too. I received a remote control to recognize and control my Playstation 3D display. So the power button turns on the TV and the PS button turns on your PS4. However, if your TV has SmartLink etc., the power button will turn on the TV, which in turn will turn on the PS4.