I like that Revo is very easy to use with many options available for customization. We have been able to build out our own process to make things easier and more efficient. The reporting can be difficult at times. It's not as intuitive or quick as other systems we've used in the past but if you understand how it works then there are some helpful features (e.g., export reports to CSV). Make sure you know what you're doing when using this software because mistakes could cause an issue later down the line. We've been able to create automated work orders/work requests which helps us manage projects better from concept through completion.