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Australia
1 Level
696 Review
29 Karma

Review on Men'S Merino Wool Thermal Underwear Set - 100% Natural Naturwool Base Layer, Top And Bottom by Bill Maki

Revainrating 4 out of 5

Defective (hole in it) after first use

I really liked this item, however after the first use I realized there was a hole at the seam. I am returning the item and hope the replacement I order is not defective.Update to original review:I reordered this base layer and the item arrived very quickly. It fits very well and is very soft. There are no flaws in the construction of the pants in this second order. The company included a complimentary neck gator.When I registered my new order with the company I reported the flaw in the first order and promptly received an email expressing the company’s desire to correct the problem. Their customer service is one of the best I have ever experienced. I have found my "go to” company for merino wool base layer clothing and recommend them because of the quality of the product and the quality of their customer service.

img 1 attached to Men'S Merino Wool Thermal Underwear Set - 100% Natural Naturwool Base Layer, Top And Bottom review by Bill Maki



Pros
  • Comfortable just needed a smaller size
Cons
  • The cut was comfortable, but the material was not. Felt very itchy and because of this I sent it back.