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United States of America, Irving
1 Level
688 Review
29 Karma

Review on BuildLife by James Bartels

Revainrating 3 out of 5

Review of the Disappointing Experience I Had Shopping at the BuildLife Online Store:

Unfortunately, my time spent working with BuildLife did not live up to my expectations in any way. Even though they may provide things of a high quality, the company's customer service leaves a lot to be desired. Because of some problems with an order that I had placed, it took me several tries before I was finally able to speak with a representative from customer service. When I did finally get a hold of a person, I found that they were unhelpful and seemed uninterested in resolving the issue I was having. In addition, the website was not user-friendly, and it was difficult for me to locate the items that I was searching for on the site. It took far longer than I had anticipated for the package to be shipped, which was a source of frustration for me. In general, based on my observations, I am unable to recommend BuildLife to others. Even if their products are of high quality, doing business with them can be challenging due to issues with their customer service and the accessibility of their website.

Pros
  • Prompt and trustworthy service.
Cons
  • Some clients complain about delays in delivery and shipping.