Header banner
Revain logoHome Page
Mateusz Drabarczyk ᠌ photo
1 Level
323 Review
0 Karma

Review on Smartphone HUAWEI Mate 20 Pro 6/128 GB, Dual nano SIM, black by Mateusz Drabarczyk ᠌

Revainrating 1 out of 5

A terrible product, not satisfied with the purchase at all!

In general, an excellent phone that is NOT worth buying because of marriage and Huawei's attitude towards it. On the first day I pre-ordered the phone (order No. 5020540333), on 10/29/18 I received it by courier. I was very happy, after 1.5 weeks color distortions began to appear. I read the profile branch on w3bsit3-dns. Com, 90% of people have the same thing. I called the Huawei hotline with the question of what to do, since the exchange is within 14 days, and I can’t say for 100% that the marriage is because it’s not pronounced. I was told "if after 14 days the greens come out, we will exchange them anyway. " Recorded the conversation. Specially asked several times. A week later, the marriage became quite noticeable. I made an application for an exchange - 4971. Gentlemen from Huawei began to change shoes "14 days left - there will be a repair. " Clearly stated that I have a conversation record with replacement confirmation after 14 days. In fact, on 11/16/18 I am waiting for a courier who will pick up my phone. If they don't replace him, I'll file a lawsuit in court. The most frustrating thing is that some people have already had their phones changed, and although Huawei claims that there is no problem with the new phones, people are also green. I am contacting Huawei. Excuse me, are you an "A" brand or a cheap Chinese office that drives marriage and then hush up the situation? Apologize, make a review, change to NOT defective devices.

Pros
  • The phone is a flagship, both in terms of performance and battery life. Would put a solid five if not for the marriage.
Cons
  • Screen marriage - after one to three weeks, greenery begins to appear. Visible at low brightness settings. This is a MASS defect that the company does not want to recognize in order not to recall defective devices.

Similar reviews