A few years later I ordered a different brush roll. Not sure if it's from the same manufacturer but the last roller didn't work. In the photos a comparison of the current video with the replacement. The replacement is a few millimeters wider than the original, so you can't glue it in place. I tried and tried but it didn't work. It was for RLS4. A replacement must be found elsewhere. First review below Great seller but product sucks. Well, it doesn't matter if everything goes well, they're great. But if you have long hair, it's the end of the road with these guys. I am using the third roll and have bought two more to replace - one for now and one for the future. The design is poor as there is a gap between the wooden roller and the black plastic bracket. This allows the hair to get into the support zone and cause seizing. It's a shame, such an expensive vacuum cleaner and you have to put up with it.
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