The website's performance was poor, taking too long to load pages and displaying distorted images. I had a hard time knowing exactly what I was getting because the product descriptions were sometimes vague or unhelpful. Even awful than the food was the ordering process. The checkout procedure was complicated, requiring the user to go through a number of pages and processes, and was plagued by bugs and other issues. My transaction took much longer than it should have, and I was still unsure at the end if everything had gone through properly. The fact that my item did not match my expectations when it finally arrived did not help matters. There were many issues with the products, including broken or missing parts. Overall, I was very frustrated while making purchases from EliteShade's website. It's not the best place to go if you want to get high-quality outdoor gear and have a pleasant shopping experience.