I like that it is easy to use for multiple people in my office as well as our vendors! It also allows me to track all aspects of every project we do from start to finish. There are some features that could be improved such as more automation with templates and workflows. We have used this software during different projects since 2013 and there has been no other piece of software that works better than this one so far. Tracking time/costs per task or department. This helps us keep an accurate account of where money goes throughout the process.