This program has helped us track our inventory, it's easy to use once you get used with all its features! It could be that I do not like some of their website pages (they are outdated), but overall this product works very well!! Definitely give them more time or try out another option if they have any problems while using these programs - we haven't had issues yet since getting started about 2 months ago though so maybe others will see different results than what i've seen thus far. We were looking at tracking multiple items across several locations through one system instead having each location/employee independently managing stocks as before without much communication between stores when doing stock counts etc..