Another update: Seller responded very quickly, declared mine defective, and sent a replacement with her apologies. I asked for one with a unicorn on it instead, and she obliged. The unicorn style replacement has an on/off switch on the bottom to reset the passcode, which makes it way too easy to get into the safe. Wish I had just kept it the same. Great service, though. I was able to get into the original safe by popping off the screw covers on the top, unscrewing the four deep screws, reaching down and sliding the latch open with my screwdriver. It was pretty challenging to slide the latch and push open the door at the same time. The safe went back together easily, and my daughter was able to reset the passcode just fine. Bottom line, this safe works, and the seller is responsive, just be prepared with a couple screwdrivers and some gumption if your kid forgets the passcode.Update: My daughter changed the passcode and forgot it. I took the batteries out overnight, but the code did not default. Wrote the seller and am awaiting a response.Original review: The bank works great. No problems there. I wouldn’t give it as a gift. It’s definitely a Chinese "knock-off” type toy. There was no protective packaging inside the box. The inside of the bank was a bit dirty (factory dust, maybe). The sheet of instructions is incorrect, so you have to read the ones on the back of the box or on this listing to reset the code or get the music to play. The songs are public domain tunes sung by Chinese children in choppy English. The music and sounds are VERY loud, and there’s no volume control. However, it’s sturdy and works as advertised. My 7 year old daughter is pleased with it. She uses it to keep her lip balm and slime from being destroyed by her little sister.
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