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Review on iELS by Robert Rick

Revainrating 4 out of 5

iELS - Great product with room for growth

I like how easy it is to set up campaigns and track results. The platform has been updated several times over the years and seems to be getting better every time. It's not perfect but we've solved most of our challenges. They have an excellent team who are extremely responsive. Support tickets get answered quickly. The dashboard can be very confusing at first glance. If you're looking for a simple CRM that doesn't cost a fortune then this might work for you. We were able to create custom fields for one of our products and add them to our emails. This made it easier for customers to understand what they were buying.

img 1 attached to iELS review by Robert Rick

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Pros
  • Can update through any device (phone or PC) no need laptop/desktop! Very good customer service from support staff always quick response via chatbot when using livechat function within web interface which helps if in trouble fast before needing phone call access :)
Cons
  • Not many features