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iELS Review

3

ยท

Very good

Revainrating 4.5 out of 5ย ย 
Ratingย 
4.7
Marketing, Demand Generation

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Description of iELS

iELS offers powerful marketing strategy that helps companies identify, retain and increase customer loyalty by rewarding their customer.

Reviews

Global ratings 3
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    2
  • 4
    1
  • 3
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  • 2
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Type of review

Revainrating 4 out of 5

iELS - Great product with room for growth

I like how easy it is to set up campaigns and track results. The platform has been updated several times over the years and seems to be getting better every time. It's not perfect but we've solved most of our challenges. They have an excellent team who are extremely responsive. Support tickets get answered quickly. The dashboard can be very confusing at first glance. If you're looking for a simple CRM that doesn't cost a fortune then this might work for you. We were able to create custom fields

Pros
  • Can update through any device (phone or PC) no need laptop/desktop! Very good customer service from support staff always quick response via chatbot when using livechat function within web interface which helps if in trouble fast before needing phone call access :)
Cons
  • Not many features

Revainrating 5 out of 5

Very Efficient Platform For Sending Bulk Emails

The system is very simple to use with multiple options for targeting customers who are interested in your brand or products/services you offer! I love how easy it was getting started using this software as there were no issues at all when setting up my account-it took me about 5 minutes from start until finish once everything had been set correctly.- There isn't much advertising available within our market area so we have not seen any direct competition yet but if they come out of nowhere thenโ€ฆ

Pros
  • Also offers affordable plans compared ot competitors like Salesforce Marketing Cloud where many others charge far higher fees than necessary
Cons
  • Mostly okay, but...

Revainrating 5 out of 5

Great experience dealing wth customer care team

I enjoy sending mass emails using this software. The format is very easy to read with ample space for customization of every message sent out through its platform. It's simple too add attachments/images in messages without affecting email delivery rates. There isn't much downsides as it gives you full autonomy over your emails once set up like any other e-mail platform we had used previously; but most importantly they donโ€™t have native call centers or agents who can answer inquiries about ourโ€ฆ

Pros
  • Easy way organize multiple campaigns
  • Multiple options available that make building newsletters super quick&nbsp
Cons
  • Mostly okay, but...