I like that we can use it in our store when you are not there, which is very helpful because sometimes people forget what they want or need at home! We have been able solve many problems with this software by being flexible enough about how things work so as long someone knows where everything goes (which isn't always easy). It would be nice if some of your products were more "customizable" than others but overall its pretty good though!! Great product; saves time & money having multiple employees going back-and forth between stores while trying get items delivered/picked up from different locations within an area etc..