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1 Level
779 Review
42 Karma

Review on CUBOT by Travis Oetting

Revainrating 5 out of 5

Great Customer Relationship Management Tool

Cubot helps us with our customer relations, sales process management, contact center & CRM solution for many of clients in my organization since last 3 years! I really enjoy working with this system as its very user friendly interface which makes me feel like am using some other expensive software available out there but not so costly at all! Nothing much specific about cubots product yet i think overall experience has been satisfactory because of their support team who are always ready to help you anytime when required. It's great for collecting customer feedback, but I wish there were more options for how to filter the results of the surveys. For example, I'd love to be able to see only the most recent responses. Also, sometimes it's difficult to find exactly what you're looking for - we have a lot of customers in our database, so it can be hard to find specific information when you don't know the exact name or address. We use Cubot BI as an internal tool to collect customer feedback and gather analytics.

img 1 attached to CUBOT review by Travis Oetting

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Pros
  • Great value proposition too if compared by similar tools offered elsewhere
Cons
  • It is hard to say