The ability for users with little or no knowledge of computers can use it without fear they will destroy their computer by accidently clicking something wrong! It is easy enough so anyone unfamiliar may not get frustrated quickly but still give them an idea as how things work if you are unsure what buttons do and where everything should be placed etc.. I would like there was more options available when adding content/documents via drag drop into pages (such documents could then appear automatically). If your looking at using this software look around online first because even though its very simple once setup some people just wont understand basic instructions which makes life difficult especially during training sessions. Creating multiple layouts from one template saves time compared other systems we have used previously - saving us hours per document produced over several months working together creating numerous templates throughout various projects The best part is the ease of use for the customer. I have been able to create reports, monitor my servers and troubleshoot issues without any training. There are some functions that could be improved. It would be great if there were more options for scheduling jobs. Also, the search function is not very robust. It's easy to get lost within the system. We're solving problems with the ability to view all of our servers at once.