I like everything about this - it was easy for our new employees who were not familiar with computer programs, as well as helpful once they got use too! It really helped organize some things we didn't know how to do before (like reporting), but also had features which could have been useful if there wasn’t an app out already doing them better (think accounting). Easy access from mobile devices can be difficult at times- need reliable internet connection sometimes; other apps are easier/free than paying monthly subscription fee when using web browser instead.