I like how easy this software makes keeping up with our visitors to be so simple! It's very user friendly which allows all employees as well those who dont know much about computers or technology at ease using their computer screen while they do other things during business hours (or for free). The only thing i dislike sometimes when we have too many guests coming throughtout day would make me want some more features because there are times where you can't add new guest if your busy but once again its no big deal since everything else seems great :D.