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1296 Review
19 Karma

Review on ISpring F21KU100 Replacement Alkaline RCC1UPAK by Edwin White

Revainrating 4 out of 5

Connections updated - customer service was great

Some filter connections were changed and there were no instructions to indicate the new method. I ended up destroying a filter before calling support. Nick, the support specialist, immediately understood what was going on and told me about a new way of replacing filters. He was also very good at sending out a replacement filter right away to replace the old one.

Pros
  • Replacement water filter
Cons
  • Newer model could be selected