I have purchased several of these phones advertised for the hearing and/or visually impaired and unfortunately they all have obvious flaws. This model has an accelerator button that inexplicably has to be pressed every time you answer/use the call. The default is VERY output mode, which my mom can't hear at all. In addition to that stupid "feature" the boost button is black and she doesn't see it very well. Add to that an additional and separate volume control on the side where she accidentally turns the volume down to zero every time she picks up the phone. Completely useless to my elderly mother, in fact.
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