The company is awful, but the smartphone is cool. When I wrote in for help after noticing a problem with a home crop, they advised me to take it to a service center. I was subtly directed to the SC. According to them, everything is operating as it should. The tool works as intended. Then, he lost patience and suffered once more. Due to moisture damage to the charging port, they declined to make repairs. Indeed, he was submerged. She didn't harm the connector, either. The phone is now charging. I offered free repair (repair: replacement of the screen module, which costs half as much as a smartphone), but the truth is that the issue is with the software. And changing the screen won't fix the problem. They don't, though. They claim that there haven't been any such complaints in those arguments (but only this problem exists on ALL smartphones, and on XDA 31 page of its discussion since May 3rd). Also, neither of those support nor service centers can provide remedies for users whose screens have a pink tinge. But, software is also a part of the issue. I'll argue that all of this will be decided when non-official modified firmware (AOSP, Linage) is published, but are there any issues at this pricing for a smartphone? Samsung treats its customers so poorly for a flagship product. The company is awful, but the smartphone is cool. I advise against taking it right away.
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