Heavy packed. Has worked from the start. The CD that came with it wasn't user friendly so I can't adjust the display other than the brightness on the front of the monitor. The CD should allow you to adjust position, contrast etc from your PC by downloading a routine, but mine doesn't work or I don't understand Swahili or Chinese to get this routine to work. Fortunately, everything in the monitor automatically adjusts to the default settings. Photo ads are stunning on a larger screen real estate.
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