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Saudi Arabia, Riyadh
1 Level
736 Review
49 Karma

Review on Kavard by Chris Hodges

Revainrating 1 out of 5

A Discouraging and Unsatisfying Shopping Experience at Kavard

Because I have a lot of experience shopping online, I've used a variety of different e-commerce platforms, and I've had both positive and negative interactions with each one. The most recent interaction I had with Kavard, unfortunately, left me with a sour flavor in my mouth. The disorganized appearance of the website's user interface was the first thing that drew my attention to it. It was difficult to navigate through the various product classifications because it was both overwhelming and confusing. The search function was similarly ineffective, producing results that were unrelated to what the user was looking for. Despite the initial difficulties I encountered, I was eventually able to locate a few things that piqued my interest and then proceeded to make a purchase. I had no idea that this was only the beginning of my problems, but I should have known better. The checkout page took an interminable amount of time to open, and the process of making a payment was fraught with technical issues. I was extremely excited to receive my package after successfully completing my purchase, but I was dissatisfied to find that it did not contain the items I had ordered. The clothes were of low quality, with uneven stitching and loose strands throughout the garments. Even though I ordered my typical size, the shoes were not only uncomfortable but also the incorrect size. When I attempted to get in touch with Kavard's customer support, I was unable to get a response from anyone. Both the phone calls and the emails were routed to voicemail without being responded. It seemed as though they had no interest in resolving my problems or addressing my concerns. It was as though they had no interest in doing either. In conclusion, my experience with Kavard was worse than a catastrophe. I would not recommend this company to anyone. This online store is not one that I would recommend to anyone because it has a disorganized website, the products are of low quality, and there is no customer service available. Avoid putting unnecessary stress on yourself and go shopping somewhere else.

Pros
  • Website that is easy to navigate and well-designed.
Cons
  • a small range of goods.