I like how easy it was set up! You could literally be logged into one channel in our main office while logging onto another at home within seconds of each other without having to setup new servers or anything along those lines - super awesome!! The price point isn't much more than some off plan options out there but then again this has all you need right? No extra stuff just what's needed when setting something up from scratch so not sure where they are coming down here! Customer Service Support & Team Management system which makes communication between teams simple through multiple platforms. We have been able use both via web browser / mobile app too. It really helps keep track who we're speaking about during an issue resolution process via video calls if necessary also allows us quick access to any information regarding said call should require further clarification etc. Very helpful tool overall great product well implemented even though basic version works perfectly already! Nothing negative yet no complaints either :). This will.