It's easy to use once you get used to it. I honestly don't dislike anything about this product so far! There is definitely room for improvement with how smooth everything works together but not much else! This has been such an amazing experience working with SES so far and we are in no way disappointed or displeased with their customer service or how professional they have treated us since day one of our project. We had some issues along the way that were out of our control (e.g., printer jams), but they handled all those situations very professionally too and even gave us suggestions as to what we could do instead of just taking care of them themselves. We're using it primarily for inventory tracking at work, which makes having something like this extremely convenient.