It's easy for our dispensary staff, with no tech experience at all (save basic computer skills), how-ever they are able pick up new functions quickly! Their support team is also very helpful when we have questions or need clarification of something that isn't clear in their documentation/instructions manual provided upon purchase by us - which can be frustrating sometimes as it has been since purchasing this software several years ago now!! The main benefit I see from using Cas 420 over other similar pointof sale systems around here right know would simply just be data collection via multiple different reports created daily through automation set within cas so far there really hasn;t even come close yet considering what benefits you get outta having those types o' statistics being collected constantly 24x7 without any human interference whatsoever.