The first pair I received was sewn incorrectly and did not match any of the product shots or video. Instead of each half of the figure 8 mirroring the each other, it was sewn as a twisted loop, which causes the straps to dig into my wrists uncomfortably when worn. I thought it was a defect and ordered a replacement. Kudus to their team for shipping out a replacement so quickly—especially during the holiday season, but the new pair arrived with the same exact issue.
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