I love that it's easy to use (even as non-techies) because you can do most things from your phone or computer without needing any software/apps installed! It doesn't have many bells & whistles but what they offer are very useful - especially if there isn't anything else out there already doing exactly this thing. We're trying to solve our need for internal communications within my organisation using video conferencing so we've been able to keep everyone working effectively while still being flexible with those who might not be at their desks during normal office hours etc.
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