I have had the HICOUP winged bottle opener for several years and have opened about 80 bottles of wine with it. A number of problems arose during his short life. First both handles fell off after about 3 months of use. I reattached them with epoxy. Second, the plastic neck alignment donut broke and fell into disrepair; I declined. At that time I found that the opener still worked. I used it until the round flange (the top of the bottle rests against it) broke. See attached photo. The opener is useless now. I will be writing another review after contacting HICOUP Kitchens for a replacement under their lifetime warranty. I would recommend that they change the design/material of the donut's plastic part to molded nylon or delrin to hold the charge better than the flimsy plastic part that came with my original opener. This solves the short lifespan problem and saves them the cost/warranty hassles.
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