This thermal printer is amazing. The printer is compact. I can only tell from the outside that this is a quality product. Setup is easy and it comes with a USB driver which is very convenient to install without having to download it from the internet. They also have a customer service hotline that you can call if you have any problems. I haven't called them yet because the installation was easy for me and I have no problems. Compared to the price of other thermal printers, this is definitely a good buy. Love it !
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