Header banner
Revain logoHome Page
Darin Marshall photo
1 Level
1253 Review
54 Karma

Review on πŸ”΄ WD 1TB My Passport SSD External Portable Solid State Drive, Red - Fast Speeds up to 1,050 MB/s, USB 3.2 Gen-2/C Compatible (USB-A for Older Systems) - WDBAGF0010BRD-WESN by Darin Marshall

Revainrating 5 out of 5

WD customer support is the worst I have ever experienced.

I bought a 1TB MyPassport SSD and moved over 250GB of my photo library. Now only 250GB is left on the SSD. Somehow 500 GB of capacity has disappeared. There is no information in the WD knowledge base on this issue and when I went to their live chat support I was told I would wait 16 minutes to say I'm fourth. After I waited and finally came first, they CANCELED me and said "Please try again later". I strongly advise against buying from this company.

Pros
  • An absolute legend
Cons
  • Definitely a bad product