Pro's - § Excellent audio quality for conferencing § Very good microphone quality for conference calling § Range is about 50 feet into Kona's house - § Mute/Mute - The mute button The confirmation is so loud it sounds distorted, and there's no way to adjust it. The only way to fix this problem is to disable Call Enhancement, which is a shame because otherwise Call Enhancement improves voice quality significantly. § Volume control is cumbersome and only works for music and mobile, not Microsoft Teams call volume § Less convenient than Bose 700 § Noise canceling is OK, but not as good as Bose 700 § Mobile notifications pause music § Loss of mobile connection Problem - § Earlier in the day the headset lost connection with my PC and I couldn't use it for Microsoft Teams calls § I reconnected the headset to the PC § I updated the headset firmware to version 1.4.19 § After the update: □ The speaker is muted at the beginning of each new call and needs to be manually reactivated via the Microsoft Teams client. □ Any change in speaker volume (on PC, via Microsoft Teams or with a headset gesture) will mute the speaker. All subsequent attempts to change the speaker volume will be disabled. The speaker can be activated from the Microsoft Teams device speaker mute/unmute icon. I ended up returning this item and using the Bose 700.
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