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1 Level
1361 Review
51 Karma

Review on Zanran by Jerardo Phi

Revainrating 5 out of 5

Easy and user friendly, useful for both admins & users

It helps me to create reports with all information I need in one place.

img 1 attached to Zanran review by Jerardo Phi

And it's very easy as you can drag-and-drop your report elements onto different pages of your dashboard or into an email message that will be sent out later when needed. The customization options are not enough compared to other tools like Google Analytics 360 which has way more features but also costs much more money than this tool allows us do use them fully. We used to have many problems keeping track where our clients were at every moment during their sessions so we could show up faster if they called after hours because something went wrong - now everything works perfectly!

Pros
  • Nice interface designEasy integration between Zendesk & zendoptegrityZensur APIIntegration possibilitiesAble helpdesk / service desk system integrated directly within platformFast implementation timeThe possibility o store any kind fo data inside each caseYou
Cons
  • It is hard to say