I was using a room-temperature knife to cut frozen fish when I heard a crunch and worried that something had gotten into the salmon. Instead, it turned out that the blade had split down the middle in two places. When I tried to cut the fish with the tip of the knife, I simply inserted it and heard another crunch. Sent a letter of support, received a consolation 200 point bonus (and even then with restrictions on time and order amount) Manufacturer and metal quality evaluation
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