The professionalism of everyone I worked with, from PR pro's at the agency (Murphy) all the way down to account executives in my own organization. Nothing really. They were great! All very professional and well educated individuals who always took care of me as an employee. Great team! If you are looking for a place to work and a place to build your career, this is it. We needed help getting some new business off the ground so we hired them to do just that. The agency helped us get the word out about our program and helped us understand how to market ourselves. There was nothing really specific that stood out. Everyone had been through some type of training or education which made things run more smoothly. It has definitely helped grow our brand and has given us credibility within our industry.