Since we are bicycles who take our sport very seriously, we were very interested in trying out the CYCWEAR online store because it boasts of providing high-quality gear and excellent service to customers. In spite of this, our purchasing experience with CYCWEAR was one that left us feeling frustrated and let down. To begin, we had a hard time navigating and using their website because it was overly complicated. It was difficult to locate the products that we were looking for, and the search function frequently returned results that were not relevant to our inquiry. In addition, the product descriptions lacked the necessary level of information, which made it difficult for us to determine whether or not the apparatus would fulfill our requirements. The poor quality of the products we ordered was another source of frustration for our team. In spite of CYCWEAR's assertions that they sell only high-quality labels, the gear that we were sent was of substandard construction and did not stand up to the rigorous demands of our training. We attempted to get assistance from their customer service staff, but we found that they were unhelpful and unresponsive to our requests. In addition to this, their shipment and handling process was incredibly sluggish and ineffective. We had to wait for our order to arrive for several weeks, and when it finally did, we discovered that some of the products had been damaged in transportation. In spite of the fact that we tried to get assistance from CYCWEAR, we were unable to find a solution to our problem. The CYCWEAR online business is not one that we would recommend to other cyclists as a whole. As a result of our unsatisfactory purchasing experience, we were provided with low-quality goods and unhelpful assistance from the staff. We recommend that other cyclists seek in other places for the cycling equipment that they require.